While making a flight reservation with Volaris Airline, passengers made spelling mistakes with their names or forgot to mention a specific section. As a result, they must go through the Volaris name change procedure to correct their misspelled name on the ticket. Volaris has a customer-friendly name change policy in place that guides travelers regarding name correction. There are various online and offline ways to request a name alteration via the official website, at the airport, and over the phone.
Volaris Airlines Name Change Policy: Terms & Conditions
The airline has specified terms and conditions regarding name modification, so before moving ahead with the name correction procedure, walk through the significant rules below and get informed.
- The name on your flight ticket should match with the name on your travel document or government-approved ID. The airline can stop passengers from boarding the flight in case of an incorrect name on the booking.
- The airline doesn’t allow you to change a name completely or transfer the flight ticket.
- As per the Volaris name change policy, you can modify minor spelling mistakes up to four letters on the first, middle, or last name. To alter a spelling error, you might need to pay a non-refundable fee with the fare difference, if any.
- Some fare rules related to the flight reservation do not allow name changes. In such a situation, the traveler must request flight cancellation and rebook a new flight.
- The airline can’t process all the name modification or change requests instantly. Hence, you cannot request it within 24 hours before the departure.
- If there are several airlines involved, the name change will be possible with Volaris.
What Types of Name Change Does Volaris Airlines Accept?
According to the name change guidelines, passengers can change a name due to misspellings and more. All the name modification type has its restriction and procedure, as mentioned below:
- Minor Spelling Corrections: The airline permits modification for minor spelling mistakes of about four letters on the first, middle, or last name. You must request name correction within 24 hours of flight reservation.
- Middle Name or Last Name: Travelers can add or eliminate a middle name. Also, in the case of two last names, passengers can request a name modification. It’s important to validate all the information before booking a flight and ensure that the name on the ticket should appear exactly as it does on the government-authorized ID or passport.
- Name Change Due to Marriage: If the passenger reserved a flight with a maiden or married name and made a name change on the travel document between the ticket purchased and flight departure, they can request for modification. The airline will reissue to a higher or similar class of service, subject to accessibility; fare difference might apply.
- Legal Name Change: Travelers can alter the name on their ticket in case of legal considerations. You have to provide supporting documents, like a legal decree or a photo ID with the new name, for authentication.
How to Request a Valaris Name Change?
Passengers can request a name alteration or modification online on the airline’s website and through the Volaris Airlines name change Support number.
Method 1: Name Modification Online
Let’s understand how to correct or change an incorrect name on the flight ticket online.
Step 1: Head to the Volaris Airlines website and tap the Manage Booking tab.
Step 2: Hit the Change tab and provide your Booking reference code and last name.
Step 3: Pick the name you need to modify and input the precise name. You can adjust only four letters.
Step 4: Pay the required Volaris name change fee and the fare difference, if any.
Step 5: Lastly, you will obtain an email confirmation from the airline with the correct name.
Method 2: Name Change Over the Phone
You can directly talk with Volaris Airlines customer support and request the representative to make particular alterations to the name as essential. You might need to provide documentation to support the change and name-correct fee. The representative will guide you through the name alteration procedure. When done, you will get an email confirmation from the airline.
Method 3: Name Alteration at the Airport
If the name on your flight booking doesn’t match the one on your legal valid document, you must get it modified. You can correct the misspelled name by reaching the nearest airport ticket counter. Share your situation with the representative and ask for alterations. Don’t forget to carry the supporting documents.
Final Thought
Reading the above sections will help you understand Volaris name change policy and complete the procedure. However, in case you still experience any issues or have any queries, you can connect with Volaris customer support at +1 855 VOLARIS. Furthermore, you can call +1-800-865-1848 to talk with flight experts and get your queries resolved.
